New Reviewer

I have never received my purchases!!!!!

I have ordered $250.00plus of items from you back in November of 2021!!! I have never received my items!!
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#3260701 Review #3260701 is a subjective opinion of poster.
Loss
$250
Preferred solution
Deliver product or service ordered

I still haven't received my packages I asked for a month ago I paid for a month ago including the shipping and handling and I haven't been able to talk to anybody giving me a hard time about my email

3.3
I ordered a blouse a sweater and a necklace I only received the blouse I never received anything else nor have I been able to contact anybody to pick up find out what is going on with all that I have paid for including $25 and shipping in Hanley I want the products that I paid for it's not I would love to speak to a human being this is ridiculous! Try something else!

User's recommendation: Try someone else!

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#3248085 Review #3248085 is a subjective opinion of poster.
Location
Baltimore, Maryland

Can’t follow the return and refund policy/procedure you sent to me with my order.

This is about the fifth time I tried contacting your company. I cant follow your instructions on how to get a refund or how to return these dresses. I am tired of trying to get some joy with this. I am thinking of returning all 3 dresses as a dissatisfied customer, and explain why on your feed back option. Fix this now or a review of how it appears you rip people off.
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#3230427 Review #3230427 is a subjective opinion of poster.
Location
Brisbane, Queensland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Terrible, terrible, terrible

I sent about $80 worth of clothing back to them last July and still did not get my refund. Cost me approximately $20 to send it back to them So I'm out $100 Chat with them and keep getting same response, that it takes up to 30 days, well for me it's been months. I hate there costumers service, they just steal your money Never again will I order from them Hope everyone else has a better experience than I did

User's recommendation: Don't waste your hard working money in this store.

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#3218095 Review #3218095 is a subjective opinion of poster.
Location
Winnipeg, Manitoba
Loss
$80
Preferred solution
Full refund
New Reviewer

My order was incomplete

These items were missing on my order 2×Women lace up fabric heel slippers purple in colour sizes 38 and 41 Necklace ×1
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#3212540 Review #3212540 is a subjective opinion of poster.
Location
Watford, England
Preferred solution
Deliver product or service ordered
New Reviewer

Refund not received

Placed order on 11-16-21 order was not delivered so I cancelled it on 11-27-21 Airydress has failed to refund my money and it's been a month! Very disturbing and dissatisfied with the company!

User's recommendation: Do your research.

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#3210269 Review #3210269 is a subjective opinion of poster.
Loss
$113
Preferred solution
Full refund

I returned over 50.00 of clothing because size was wrong. I paid for the return myself,15.00 and got NOTHING back. Over 70.00 lost, I text several times, no response. What a ripoff!!

1.0
Ripped off. I returned all items at my own expense and never heard from them again. I paid for the entire order and ended up with nothing.

User's recommendation: Beware.

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#3181526 Review #3181526 is a subjective opinion of poster.
Location
Delton, Michigan

Never received mechandise

I could not get a hold of customer service via Phone. I never received my merchandise. And the one piece of clothing I did get look nothing like the picture and was wrong size.
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#3177761 Review #3177761 is a subjective opinion of poster.
Location
Upper Darby, Pennsylvania
New Reviewer

I am trying to purchase an item but yr app wont allow me

When i get to checkout the item i want to purchase does not appear. I have tried numerous times. It will allow me to purchase other items however
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#4056098 Review #4056098 is a subjective opinion of poster.
Location
Cape Town, Western Cape

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Verified Reviewer New Reviewer

Haven't received my order

4.2
Airydress - Haven't received my order
Only 1 item out of 4 received,sent 3 emails so far no response what so ever..please fix this complete my order..paid for..black and yellow dress ,1 blouse, 1 Tshirt.
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#3170868 Review #3170868 is a subjective opinion of poster.
Location
Brisbane, Queensland
Preferred solution
Deliver product or service ordered
New Reviewer

No Clear way to contact for returns since 2020