Problems returning an item

I am a senior lady of 84 and I have been trying to navigate your return protocol and I can never get to the point of getting a printable return label.I have been at this for one week and I am getting very frustrated. I have been on three chat room and every time they send me to Ask Us and this site requires that you give them your credit card number and I am not comfortable doing that. You have all my information because of all the times I have been on your site so could you just send me a printable return label and then I will send you back the dress. Please help me.

User's recommendation: I have mail back the dress that I ordered from Airy dress because it did not fit, and I have yet to receive my refund and it’s been over three weeks. I will never deal with that company again.

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ID
#3037736 Review #3037736 is a subjective opinion of poster.
Location
Gatineau, Quebec

My order is on pending but my money was deducted

The orders went through, but I can't still track my order. I need to know when I'm receiving my orders, please.
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ID
#3034797 Review #3034797 is a subjective opinion of poster.
Location
Edmonton, Alberta

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Verified Reviewer
New Reviewer

Have not received my order yet!

BullshitOn Aug. 18, 2021 I placed an order with Airydress online and I PAID $167.07 at that time... It is now NOV. 3, 2021 and I have yet to receive so much as one item from Airydress! Needless to say I am pissed! I want my complete order or I want the full amount of my money back, NOW! Can anyone PLZ assist me with the best way to resolve this matter?

User's recommendation: BEWARE!

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ID
#3033964 Review #3033964 is a subjective opinion of poster.
Pros
  • Looked good in ad & good prices
Cons
  • Nvr got the one hundred sixty seven dollars of clothing i pd for
Loss
$16707
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Difficulty in getting an item returned and changed for s smaller size

I have today received my order and one of the items is too large..I would like the next size down but am having trouble getting to the form without having to sign up to a pdf app, I just want to send the blouse back snd receive another smaller one. Order no is 0278******** and I would like to change item 3, the giraffe blouse for a Medium size. Please advise me how to proceed in a simple way. Thank you, Jenni
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ID
#3030994 Review #3030994 is a subjective opinion of poster.
Location
Watford, England
Preferred solution
Same item in Medium size

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Verified Reviewer
New Reviewer

Because I not received my order yet

Airydress - Because I not received my order yet
I ordered a manchester city football shirt which said it should be delivered no later than the 20th October i still haven't received it and would like to know where it is
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ID
#3029905 Review #3029905 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Material is not what it seem... and for that reason alone I will not be ordering anymore from your company

Everything thing I have ordered is made from a nylon type of fabric, it has no body to the fabric, the photos of the garment are deceiving to my eye... so I cannot trust your description of the garment, the prints are beautiful but the weight of the fabric is not desirable for me. I'm not angery, I just come to realize your description of your product does not match what I'm looking for in a product.
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ID
#3028160 Review #3028160 is a subjective opinion of poster.
Location
Houston, Texas

Not satisfied

Clothes didn't fit there was no help to return item so don't order from airy dresses unless you know your exact size and know these clothes run small cause not so easy to return

User's recommendation: Know there clothes run small and they are not easy to return nor exchange.

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ID
#3021354 Review #3021354 is a subjective opinion of poster.
Location
Leander, Texas
New Reviewer

Change address

hi this is not a complain i just want to make a correction on the address my name is Jovy Castro correct address is 5148 Oscar Peterson Blvd . Mississauga Ontario Canada L5m 7w4 i live in Ontario not alberta i ordered 4 whote blouses yesterday kindly correct my address and send it to Ontario thank you

User's recommendation: nice blouses.

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ID
#3019242 Review #3019242 is a subjective opinion of poster.
Location
Mississauga, Ontario
Pros
  • Wrong address
Cons
  • Nice service
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Haven’t received my orders yet

IIts too long to wait for my orders. Every time I open always said processing so I dont know if I can get it or not.

User's recommendation: Don’t know yet but if I can get my orders I will recommend this company.

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ID
#3008088 Review #3008088 is a subjective opinion of poster.
Loss
$50
Preferred solution
Deliver product or service ordered
New Reviewer

Shipping

Was charged an enormous amount for shipping when you advertise anything over 49 dollars has free shipping
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ID
#2997670 Review #2997670 is a subjective opinion of poster.
Loss
$23
Preferred solution
Price reduction
New Reviewer

I haven't received my order

I ordered and paid for 17 items but haven't received anything!!!!! Is it a froad or something like that
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ID
#2996576 Review #2996576 is a subjective opinion of poster.
Loss
$213
Preferred solution
Full refund
New Reviewer

I have not received my order yet

My name is kellie watson its been 3 weeks or so that I ordered and I have not received yet . My address is 4806 via bensa oak park ca 91377 I can not get hold of customer service please call me for status 818-517-****

User's recommendation: Get orders to customers faster.

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ID
#2993992 Review #2993992 is a subjective opinion of poster.
Pros
  • Nice clothes
Cons
  • No order on time
Preferred solution
Deliver product or service ordered

Buyer beware

Ordered a top. Not the same as the picture. Different nasty material. Wont be wearing it to put the bins out. Give me electric burns if I use it as a nighty. Judging by previous reviews not putting myself through the stress of trying to return it.

User's recommendation: I will never use them again.

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ID
#2989872 Review #2989872 is a subjective opinion of poster.

Rekening

Ik heb hier eerder contact gehad om het besluit genomen te hebben dat ik niet betaald heb! lk heb niets besteld waarom moet ik dan betalen! Jullie zullen het stoppen bij de incassobureau zijn jullie bereid om dat te doen?
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ID
#2987311 Review #2987311 is a subjective opinion of poster.
Location
Breda, North Brabant

Why have I only received half the money for item I returned

I returned romper suit item no; 139**** you have paid £5.99 into my account but I paid £12.56 and Klarna is asking me for £6.97 please could you look into this matter please
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ID
#2986539 Review #2986539 is a subjective opinion of poster.
Location
Stoke On Trent, England