Laura B Eyw

I have never received my purchases!!!!!

I have ordered $250.00plus of items from you back in November of 2021!!! I have never received my items!!
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Loss:
$250

Preferred solution: Deliver product or service ordered

Lydia D Apd

Not good

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Airydress - Not good
Waiting for return label almost a week. Not able to talk to someone over the phone. We need a number to contact you for whatever reason. Why is it so hard to contact you or get a return label. I don't want to keep something that doesn't fit, I like your clothes it just doesn't fit me, I wear a 3x. I ordered a larger size, yours doesn't fit me, I'm sorry. Please, may I hear from someone consuring this matter, is there someone who can help me with this.
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Preferred solution: Full refund

User's recommendation: Need a reliable phone number to speak too someone. Easy way do return or exchange. Why Is so much too the get through to you . You take the order, but have no way to contact you

Anonymous
map-marker Philadelphia, Pennsylvania

No service for action

Can never get a hold of anybody can never never get through for customer satisfaction terrible terrible terrible company to order anything from very very disappointed and $60 in the hole bad bad bad people!
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Loss:
$60
Pros:
  • No phone
Cons:
  • Although paid for goods they were not delivered

Preferred solution: Deliver product or service ordered

Kelly E Isy

I have not received my refund for order.

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I returned 2 orders as instructed, received confirmation that they had received the items, was told to give them so many days to verify the items were received and then I would receive a confirmation email followed by my refund. (The orders were paid through Afterpay and Klarna.) Now AiryDress says they are unable to process my refund due to errors on their end and I should get refunds through Klarna and Afterpay, but those companies are telling me they cannot process my refund until they are refunded by AiryDress. I have notfied AiryDress and am waiting for replies from them. Unfortunately they only seem to handle customer service through inquiries at their site without access to a live person, so my frustration is growing!
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Loss:
$592
Pros:
  • Easy to order
Cons:
  • Poor quality merchandise
  • No refunds from returned items
  • Customer service is slow to reply to messages

Preferred solution: Full refund

User's recommendation: Don't buy from them. The quality is not good and returns are a nightmare.

Linda W Ahb

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Verified Reviewer
| map-marker Greensboro, North Carolina

No order number for return

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There is no record I ever bought this stuff. No order number no merchande showing purchased. I need to do a return. Please help me. Linda white lwhite@***.com 252679****
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Loss:
$100

Preferred solution: An order number showing my purchase for return

Anonymous
map-marker Delton, Michigan

I returned over 50.00 of clothing because size was wrong. I paid for the return myself,15.00 and got NOTHING back. Over 70.00 lost, I text several times, no response. What a ripoff!!

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Ripped off. I returned all items at my own expense and never heard from them again. I paid for the entire order and ended up with nothing.
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User's recommendation: Beware

Heather S Xiw

Refund not received

Placed order on 11-16-21 order was not delivered so I cancelled it on 11-27-21 Airydress has failed to refund my money and it's been a month! Very disturbing and dissatisfied with the company!
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Loss:
$113

Preferred solution: Full refund

User's recommendation: Do your research

Tammi Y Qid

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Verified Reviewer

Have not received my order yet!

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BullshitOn Aug. 18, 2021 I placed an order with Airydress online and I PAID $167.07 at that time... It is now NOV. 3, 2021 and I have yet to receive so much as one item from Airydress! Needless to say I am pissed! I want my complete order or I want the full amount of my money back, NOW! Can anyone PLZ assist me with the best way to resolve this matter?
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Loss:
$16707
Pros:
  • Looked good in ad & good prices
Cons:
  • Nvr got the one hundred sixty seven dollars of clothing i pd for

Preferred solution: Deliver product or service ordered

User's recommendation: BEWARE!

Tapuwa B
map-marker Watford, England

My order was incomplete

These items were missing on my order 2×Women lace up fabric heel slippers purple in colour sizes 38 and 41 Necklace ×1
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Paddington, England

2 orders

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I haven't received my 2 orders although money has been withdrawn by you a while ago. Are my orders on their way. I have had no confirmation from you.... please clarify
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User's recommendation: More contact needed to verify orders

Toni leigh G

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

To make sure my order went through

Airydress - To make sure my order went through
Hi I have ordered items off your website it said paid then I go on it today and it says cancelled I don't know why
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Preferred solution: Let the company propose a solution

Barbara M Cvl

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Verified Reviewer

Refund request nit showing

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Airydress - Refund request nit showing
I made a purchase from your site in the amt of $63.42 on 7/6/21 for 7 blazers but when they arrived they were not as expected they were thin and to small they didn't look anything like the image in the site. I put in for a refund for all 7 now I don't see that they were even ordered or have a return put in. I NEED ANSWERS ASAP. And I don't have the order number but the funds came out of my account.
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Loss:
$63
Cons:
  • Still waiting for my refund

Preferred solution: Full refund

User's recommendation: Don't buy these not at all as they appear

Anonymous
map-marker Brisbane, Queensland

Can’t follow the return and refund policy/procedure you sent to me with my order.

This is about the fifth time I tried contacting your company. I cant follow your instructions on how to get a refund or how to return these dresses. I am tired of trying to get some joy with this. I am thinking of returning all 3 dresses as a dissatisfied customer, and explain why on your feed back option. Fix this now or a review of how it appears you rip people off.
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Sethlyn W

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Returning items

Airydress - Returning items
Airydress - Returning items - Image 2
Returning. I bought 3 pairs of shoes from you guys get my order today I like them unfortunately 2 pairs can't fit I would like to make a return. can you please send me the link
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Preferred solution: Full refund

Karen F Ywl

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To complain

Airydress - To complain
I recieved an answer regarding an order I placed on June 2nd for 7 items. They said payment was not recieved. I have the confirmation saying thank you for payment your order is being processed. I have not recieved a tracking number. There were 2 previous orders I had cancelled. I just spoke with direct Express credit card and airydress did take the payment of 84.93. I recently received a new phone. Order confirmation is on the phone. 4 days ago being shipped shipped
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Loss:
$85
Cons:
  • Ive ordered from airydress in past couple months

Preferred solution: Deliver product or service ordered

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