New Reviewer

I want to ask questions before I order. I want to talk with a real person

I dont have a complaint I want to talk to a real person . Your phone number is wrong. Could I get someone to call me?
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ID
#2980613 Review #2980613 is a subjective opinion of poster.
Pros
  • Very hard to get in touch with airydress
Preferred solution
Someone to call me please

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Verified Reviewer
New Reviewer

Missing parcel, points

I have paid for parcel ref 6HLWW8 BUFZA310043****YQ 2 weeks ago and not received anything? Getting seriously worried. At the same time I had 2000 points at airy dress that just dissapeared overnight!

User's recommendation: Be very carefull. I hope to get a response from airydress in a day.

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ID
#2975209 Review #2975209 is a subjective opinion of poster.
Pros
  • Cant get hold of someone to help me
Cons
  • Communication is poor
Loss
$1000
Preferred solution
Deliver product or service ordered

We did communicate with you via Pissed Consumer only because the conventional method yielded no results. Dealing through Pissed Consumers was no better. No response.

We communicated through the conventional method to obtain return procedures. You were supposed to get in touch within 24 hours. Did not happen. Went through Pissed Consumers, same thing. I decided the $15.00 top is not worth the aggravation, even if I will not wear it. It would probably cost me more to send it back than what it's worth. At least it didn't cost me too much to learn that you are not what you claim to be and I will be looking elsewhere to shop.

User's recommendation: Make sure you will be keeping what you purchase because you will not be able to return it.

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ID
#2969653 Review #2969653 is a subjective opinion of poster.
Location
Capreol, Ontario

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Verified Reviewer
New Reviewer

Where's my ORDER

I need updates on my ORDER and tracking information for a delivery date I don't see any progress in my ORDER.i cakedi

User's recommendation: I can't say at this time.

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ID
#2964605 Review #2964605 is a subjective opinion of poster.
Pros
  • No phone number or a person to speak with
  • No phone
New Reviewer

Sent me wrong item

Contacted customer servi e as they sent me the wrong blouse. They replied quickly and they have sent me the correct blouse at their expense and let me keep the other.cant fault them. I ordered size M as usually a size 10 and it is perfect
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ID
#2962425 Review #2962425 is a subjective opinion of poster.
Location
Cwmbran, Wales

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Verified Reviewer
New Reviewer

DO NOT BELIEVE POSSITIVE REVIEWS!! THEY BARE PLANTED REVIEWS! THIS COMPANYNIS A TOTAL SCAM! AFTER MY BANK CREDITED BACK CHARGESBOFF MY CARD, AIRDRESS RECHARGED TO MY ACCOUNT ***AGAIN!___

THE ITEMS (NOT EVEN CLOTHES) WERE ALL CUT FROM THE SAME PATTERN. ALL WERE DIFFERENT THAN PICTURES, AND ALL MADE OF A THIN SHINNY FABRIC. COMPANY KEPT MY CHARGE NUMBER AND RECHARGED MY ACCOUNT AFTER MY BANK SETTLED DISPUTE!! WATCH OUT! POSITIVE REVIEWS ARE PLANTED AND THIS IS A SCAMM!!!!!,

User's recommendation: RUN! THIS IS A SUPER SCAMM!!!

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ID
#2961155 Review #2961155 is a subjective opinion of poster.
Cons
  • Whole thing is a scam
Loss
$122
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Didn't receive my order .

I placed an order which I didn't receive as was on holiday when this was supposedly delivered. this has been payed for. I have never had this problem before. Tracking no JJD002247****09557. Payment £22.99p.
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ID
#2953618 Review #2953618 is a subjective opinion of poster.
Location
Bognor Regis, England
New Reviewer

Never received order

I ordered a sunflower sundress in March from your company when I lived in Texas. My plan was to wear it to a simple birthday dinner for my husband which I have failed to receive. I have sent emails and still to no avail have had no response as to where my order is. I am very unhappy with the company and most likely will never order anything again!!

User's recommendation: Dissatisfied customer.

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ID
#2953314 Review #2953314 is a subjective opinion of poster.
Pros
  • Never received
  • Great value
  • Great value & styles
Cons
  • Never received
Loss
$1400
Preferred solution
Deliver product or service ordered

Refund

Airydress - Refund
Good Morning, I have spoken with an agent and here is the our conversation Ticket #428260****. Can anyone please assist me. I have been trying to log online. However, it seems like the website is is no longer available. I would like to see the discount of refund back as stated on our conversation please. I'd hope to hear from anyone soon. Pamela
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ID
#2953135 Review #2953135 is a subjective opinion of poster.
Location
Spruce Grove, Alberta
New Reviewer

Order

on 13.09.2021 not heard anything and not delivered hope to hear from you soon as its been over a month now
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ID
#2952779 Review #2952779 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Lack of communication

I have returned 3 dresses to Airydress via the Post office as instructed but there has been no acknowledgement of this return &;;;;;;;;;;;;;; no repayment. The final item arrived yesterday & it too will have to be returned but I wonder is there any point? Yours Chris Southey I do have proof of posting from the post office. The sum paid 76.40.
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ID
#2949025 Review #2949025 is a subjective opinion of poster.
Location
Saltash, England

Lack of communication

I have returned 3 dresses to Airydress via the Post office as instructed but there has been no acknowledgement of this return &;;;;;;;;;;;;; no repayment. The final item arrived yesterday & it too will have to be returned but I wonder is there any point? Yours Chris Southey I do have proof of posting from the post office. The sum paid 76.40.
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ID
#2949016 Review #2949016 is a subjective opinion of poster.
Location
Saltash, England
New Reviewer

The top I ordered was supposed to be small but it would have been XXXLand was terrible quality

I ordered a top in size small and the one I received was xXXL and poor quality also it was supposed to be red but Wass yucky orange.

User's recommendation: zero.

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ID
#2944303 Review #2944303 is a subjective opinion of poster.
Pros
  • Dont recieve items ordered
  • To big
Cons
  • Nothing like advert
Loss
$25
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Items never received

Airydress - Items never received
Airydress - Items never received
I never received 3 items I purchased. I was reviewing my order. I photograph everything I order. I never received a long pink and white dress on sale. A white shirt that has the word NOPE on it and a pink shirt. Its been months. My account was never credited. That is stealing. I hope they give me my items or refund my money !!

User's recommendation: Check your items make sure you receive all of the things you ordered.

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ID
#2940609 Review #2940609 is a subjective opinion of poster.
Loss
$15
Preferred solution
Deliver product or service ordered

I order sandals and the money has came out

I order stuff from your website and the money has came out I phone my bank and use have told me yous have not received my payment I have a number here 657355 it is from the bank
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ID
#2938523 Review #2938523 is a subjective opinion of poster.
Location
Belfast, Northern Ireland