No service for action

Can never get a hold of anybody can never never get through for customer satisfaction terrible terrible terrible company to order anything from very very disappointed and $60 in the hole bad bad bad people!
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ID
#3273269 Review #3273269 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Pros
  • No phone
Cons
  • Although paid for goods they were not delivered
Loss
$60
Preferred solution
Deliver product or service ordered
New Reviewer

Very confusing ordering from you

No one has gotten back to me about orders I tried to place. Not sure how many went through and one I order two dresses a like but one was suppose to be black and one gold. They have orders 2 golds instead of one back and one gold. Please change this before it ships
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ID
#3270093 Review #3270093 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Loss
$147
Preferred solution
My order right. I ordered 2 dresses the same but one in black and one in gold. Order says they are shipping two golds.

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Verified Reviewer
New Reviewer

I want my refund for a order that i never received

Original review updated by user Jan 16, 2022
I ordered $173.00 dollars of clothing in December of 2021 they canceled my order & I have been waiting for my refund ever since! I contacted customer service online because they don't have a valid phone number to reach them they keep saying that their trying to urge their department That handles that to refund my money... I know that this is fraud! Does anybody know what can be done about this? It took them a second to take my money for my order that they canceled & I'm still waiting for an refund I am very pissed & disappointed with this company You can bet that it won't happen again they won't fool me twice!!!!!

User's recommendation: Do not get caught up with this company because they are fraudulent!!!

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1 comment
#2132806

Tell your bank. They will get the money back.

ID
#3263581 Review #3263581 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • Feels like a scam
Loss
$174
Preferred solution
Full refund

I want change an item but the site is very difficult to do the return!

First I tried to put the item on the site to change but I tried more than 5 times to copy the captcha and it didn't work :-((! Next day I tried again and than the captcha worked but until now no response how I can change the item I want change for a bigger size!

User's recommendation: Try to have my the right size because change an item isn't easy!!!

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ID
#3262567 Review #3262567 is a subjective opinion of poster.
Location
Ramillies, Wallonia
New Reviewer

I have never received my purchases!!!!!

I have ordered $250.00plus of items from you back in November of 2021!!! I have never received my items!!
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ID
#3260701 Review #3260701 is a subjective opinion of poster.
Loss
$250
Preferred solution
Deliver product or service ordered

I still haven't received my packages I asked for a month ago I paid for a month ago including the shipping and handling and I haven't been able to talk to anybody giving me a hard time about my email

I ordered a blouse a sweater and a necklace I only received the blouse I never received anything else nor have I been able to contact anybody to pick up find out what is going on with all that I have paid for including $25 and shipping in Hanley I want the products that I paid for it's not I would love to speak to a human being this is ridiculous! Try something else!

User's recommendation: Try someone else!

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ID
#3248085 Review #3248085 is a subjective opinion of poster.
Location
Baltimore, Maryland

Can’t follow the return and refund policy/procedure you sent to me with my order.

This is about the fifth time I tried contacting your company. I cant follow your instructions on how to get a refund or how to return these dresses. I am tired of trying to get some joy with this. I am thinking of returning all 3 dresses as a dissatisfied customer, and explain why on your feed back option. Fix this now or a review of how it appears you rip people off.
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ID
#3230427 Review #3230427 is a subjective opinion of poster.
Location
Brisbane, Queensland

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Verified Reviewer
New Reviewer

Terrible, terrible, terrible

I sent about $80 worth of clothing back to them last July and still did not get my refund. Cost me approximately $20 to send it back to them So I'm out $100 Chat with them and keep getting same response, that it takes up to 30 days, well for me it's been months. I hate there costumers service, they just steal your money Never again will I order from them Hope everyone else has a better experience than I did

User's recommendation: Don't waste your hard working money in this store.

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ID
#3218095 Review #3218095 is a subjective opinion of poster.
Location
Winnipeg, Manitoba
Loss
$80
Preferred solution
Full refund
New Reviewer

My order was incomplete

These items were missing on my order 2×Women lace up fabric heel slippers purple in colour sizes 38 and 41 Necklace ×1
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ID
#3212540 Review #3212540 is a subjective opinion of poster.
Location
Watford, England
Preferred solution
Deliver product or service ordered
New Reviewer

Refund not received

Placed order on 11-16-21 order was not delivered so I cancelled it on 11-27-21 Airydress has failed to refund my money and it's been a month! Very disturbing and dissatisfied with the company!

User's recommendation: Do your research.

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ID
#3210269 Review #3210269 is a subjective opinion of poster.
Loss
$113
Preferred solution
Full refund

I returned over 50.00 of clothing because size was wrong. I paid for the return myself,15.00 and got NOTHING back. Over 70.00 lost, I text several times, no response. What a ripoff!!

Ripped off. I returned all items at my own expense and never heard from them again. I paid for the entire order and ended up with nothing.

User's recommendation: Beware.

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ID
#3181526 Review #3181526 is a subjective opinion of poster.
Location
Delton, Michigan

Never received mechandise

I could not get a hold of customer service via Phone. I never received my merchandise. And the one piece of clothing I did get look nothing like the picture and was wrong size.
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ID
#3177761 Review #3177761 is a subjective opinion of poster.
Location
Upper Darby, Pennsylvania

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Verified Reviewer
New Reviewer

Haven't received my order

Airydress - Haven't received my order
Only 1 item out of 4 received,sent 3 emails so far no response what so ever..please fix this complete my order..paid for..black and yellow dress ,1 blouse, 1 Tshirt.
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ID
#3170868 Review #3170868 is a subjective opinion of poster.
Location
Brisbane, Queensland
Preferred solution
Deliver product or service ordered
New Reviewer

No Clear way to contact for returns since 2020

Airydress - No Clear way to contact for returns since 2020
Ordered several items for myself a d gifts. First U was captured when I searched for Steinmart. This site stole my search info. I'm never sure how. By the time I finished shopping at what I thought was Steimart, it was too late. I also didnt know I was shopping outside the US until I'd sent payment. A chill came over me. When the package arrived every item was in a Ziploc plastic bag the first one I opened look like the dress was made of plastic. The pictures were very deceiving because most of the patterns and Designs are only in the front of the dress. On the back of the dress was just solid colors. No one I know dresses like this in the US. Poor Quality, Poor instructions on returns- very convoluted, Poor contact info on customer service. THESE ARE ROBBERS
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ID
#3165222 Review #3165222 is a subjective opinion of poster.
Pros
  • Unbelievable pricing
Cons
  • Deceptive sales practices and poor quality products
Loss
$80
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Where is my order?

Please, could someone see where my order is. Ordered and paid for 7/11. Still have not received it after many tries. Seems my original order had a wrong email address. Since then, I have rung Airydress and changed it. It should have read triac1@***.com. Have been promised many times from Airydress than a ticket has been arranged {whatever that means) Spent over $250 with you. Need to know where order is and what is going on.......Order no.0386********
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ID
#3162304 Review #3162304 is a subjective opinion of poster.
Pros
  • When it works
Preferred solution
Deliver product or service ordered