I bought three dresses from this firm , one was too tight, so I asked for an address to return it, first They said they had no proof of purchase, I didnt believe so I sent pictures of the two bags of the dresses I was keeping ,a picture of the bag with the dress in that I wanted to return , and a picture of the parcel wrapping that they all came in . They had my name, address, and telephone number, and I filled a form in as asked.
On messenger I sent numerous messages, I dont think they were even read , I just received standard replies. I am self isolating and at 87 I bought the dresses to cheer me up, instead I was just left with a bucketful of stress.. I WILL NEVER EVER DO BUSINESS WITH THIS FIRM AGAIN.
I have had enough of these people. and I dont ever want to hear or see their name again .
User's recommendation: Keep well away from this firm.
Product or Service Mentioned: Airydress Dress.
Monetary Loss: $20.
Preferred solution: Apology.
Airydress Pros: Too small too big.
Airydress Cons: No customer service, Questionnaires too long.
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