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New Reviewer
Airydress - I bought 3 dresses ,
Airydress - I bought 3 dresses ,
Airydress - I bought 3 dresses ,
Airydress - I bought 3 dresses ,
I bought three dresses from this firm , one was too tight, so I asked for an address to return it, first They said they had no proof of purchase, I didnt believe so I sent pictures of the two bags of the dresses I was keeping ,a picture of the bag with the dress in...
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15 comments
#2045488

I will never order from this company again. Zero customer service.

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ID
#2073584 Review #2073584 is a subjective opinion of poster.
Product
Airydress Dress
Pros
  • Too small too big
Cons
  • Questionnaires too long
  • No customer service
Loss
$20
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Trying to return item

I order something online it to small and the only to is shiiping the offer half of my money but have not had anythiny esle the number for company did work and anytime to get hold them there someone what money i will never order anything nonline i didnt it come china
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ID
#3596514 Review #3596514 is a subjective opinion of poster.
Pros
  • You cant get nobody talk try return get your money back
Cons
  • Still waiting for my refund
Loss
$65
Preferred solution
Full refund
New Reviewer

There are two orders I have not received yet

Your company promised that my items will be received within 2 weeks. I am still waiting on my order.

User's recommendation: I don't know at this moment.

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ID
#3586899 Review #3586899 is a subjective opinion of poster.
Pros
  • Nice cloths
  • Good prices
Cons
  • Contact info terrible
  • Very misleading
  • Customer service is bad
Loss
$35
Preferred solution
Deliver product or service ordered
New Reviewer

Order inquiry

Airydress - Order inquiry
Airydress - Order inquiry
I placed an order 4/25/22 I'm still waiting. I anticipated my order to be I by now according to my order confirmation. My order # is 36148 my name is Connie Coleman
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ID
#3543155 Review #3543155 is a subjective opinion of poster.
Location
Wappingers Falls, New York
Pros
  • Pretty designs
Cons
  • Communication is poor
Preferred solution
Deliver product or service ordered

Can not contact them to return product.

I want to return the dress too small and poor quality! So so frustrated I am stuck with something I can not Wear. Can't even alter to make it fit some how. I will end up throwing it in the garbage !

User's recommendation: Beware!!!

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ID
#3533583 Review #3533583 is a subjective opinion of poster.
Location
Federal Way, Washington

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Verified Reviewer
New Reviewer

Very ANGRY!!!

These guys are a joke!!!!! Return Hahaha!!!! BewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBeware BewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBeware BewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBeware BewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBeware

User's recommendation: Beware...BewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBewareBeware.

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ID
#3527051 Review #3527051 is a subjective opinion of poster.
Pros
  • There is no customer service
  • Hard to get results to problem
Cons
  • Dress does not lo8
  • You cant contact them by phone or email
Loss
$35
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I am so sorry but I did not order my dress from Airydress but I did order from Airysumer!

I had originally contacted you to see how to exchange a dress I had ordered (I thought) from you when after you did your research you text me that I had not gotten it from Aireydress when I really ordered it from Airysumer. Thank you so much for your trouble in dealing with this problem! SHARON BATES
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ID
#3488500 Review #3488500 is a subjective opinion of poster.
Location
Mount Pleasant, South Carolina

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Verified Reviewer
New Reviewer

Dress to small

I ordered my dress according to your chart measurements and that was a small but your measurements were wrong I need a l Large.

User's recommendation: Do not go by their measurements!

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ID
#3478288 Review #3478288 is a subjective opinion of poster.
Location
Hanahan, South Carolina
Pros
  • Dress very cute
  • Dress
  • Never resived order
Cons
  • Bad sizing and cannot get return address
  • Bad sizing cannot get return address
  • Cannot get return address
Preferred solution
Let the company propose a solution
New Reviewer

Order not arrived yet!

Send me my order!!!! Or refund my money, do not buy from this company this is a scam. Contacting psy pal and reporting you. Send order now or refund my money.
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ID
#3460794 Review #3460794 is a subjective opinion of poster.
Location
Salem, Alabama
Loss
$60
Preferred solution
Full refund
New Reviewer

Check on my order

I never got a confirmation number. Dont know if it is shipped. It was paid for. Would like a conformation
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ID
#3457851 Review #3457851 is a subjective opinion of poster.
Location
Lehigh Acres, Florida
Preferred solution
Deliver product or service ordered

Didn't receive my order but Afterpay is taking money out of my account

Just did I order from airydress and used Afterpay to pay for my order. Well they were sending it to the wrong address I contacted airydress and Afterpay and they both ignored me. So another payment being taken out.and I still don't know where my order is. Please someone help me.. I'm on a fix income and can't just give my money away

User's recommendation: Don't use Afterpay.

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ID
#3440883 Review #3440883 is a subjective opinion of poster.
Location
Port Huron, Michigan

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Verified Reviewer
New Reviewer

Incorrect delivery

I will not receive my order because no one is at that address. It's my phone it jumpy my order without me accepting
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ID
#3417096 Review #3417096 is a subjective opinion of poster.
Loss
$125
Preferred solution
Full refund

Trying to order

I was not able to place my order .I called and the rep said I would only get some of my order at first .had to wait for the reminder .I didn't understand so consequently I was not able to place my order .it's still in my cart I am very annoyed with the whole thing .sorry I meant remaining order .
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ID
#3401690 Review #3401690 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

The palaver of exchanging

I've never known a website to be so complicated and so useless. Go on the chat and they tried putting me three to an adviser which I would have yo pay £5 for , for 5hem to tell me how to do things. The most annoying part of the return/exchange part is is the captcha code which don't work at all. All I wanted to know is an address to send my items back for an exchange how hard is that and why cant they put an invoice in your package with a return address on it how simply would that be. I'm so annoyed I wont be recommending at all
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ID
#3395705 Review #3395705 is a subjective opinion of poster.
Pros
  • Arrived quickly
Cons
  • Can not have my order corrected
Loss
$20
Preferred solution
All I want to do is exchange 2 blouses for an extra large and you have made it so hard when all you need to do is put an invoice in with the items with a return address

Never recieved my package

Airydress - Never recieved my package
Incomplete address (which I am probably responsible for. Wrong state on address.) I didn't do.post office wouldn't let me puck it up even with an i.d. card. Very frustrating. I have Always had good service from Airy dress. Its just this one incident.
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ID
#3380179 Review #3380179 is a subjective opinion of poster.
Location
Bridgeport, Connecticut

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Verified Reviewer
New Reviewer

Missing Buckle lace up boots.

I have not received the woman's buckle lace up boots I ordered and paid foron or about January 07 2022.
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ID
#3349426 Review #3349426 is a subjective opinion of poster.
Location
Hamden, Connecticut

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