Airydress
Airydress Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Airydress has a 1.8 star rating from 812 reviews, with 77% unfavorable; consumers are mostly dissatisfied and cite refund and return issues frequently in Airydress reviews.
Key Takeaways for Future Customers
- Expect difficulty contacting customer service and no clear US phone support.
- Prepare for slow or missing refunds and complicated return procedures.
- Product quality complaints and deceptive photos are common.
Negative Feedback / Risk Areas
- Refunds delayed or not issued, leading to repeated customer complaints.
- No working contact phone, rejected emails, and chat that may charge or not connect to a live person.
- Orders missing, wrong delivery, or poor product construction and sizing errors.
Positive Feedback
Price level described as medium and some reviewers note items can be cheap when quality meets expectations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Airydress has a 1.8 star rating from 812 reviews, with 77% unfavorable; consumers are mostly dissatisfied and cite refund and return issues frequently in Airydress reviews.
Key Takeaways for Future Customers
- Expect difficulty contacting customer service and no clear US phone support.
- Prepare for slow or missing refunds and complicated return procedures.
- Product quality complaints and deceptive photos are common.
Negative Feedback / Risk Areas
- Refunds delayed or not issued, leading to repeated customer complaints.
- No working contact phone, rejected emails, and chat that may charge or not connect to a live person.
- Orders missing, wrong delivery, or poor product construction and sizing errors.
Positive Feedback
Price level described as medium and some reviewers note items can be cheap when quality meets expectations.
Media from reviews
Turn one complaint into a collective action
Duncan, Oklahoma
I never received my return for my dresses I sent back.
Dresses I ordered did not fit and I sent back but no refund. Please refund me my $. I cant recommend you unless I get a refund.
User's recommendation: Don’t use site. I tried for 1 1/2 yrs to get my $ back & nothing.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeceptive advertising and pictures
- Dresses were poorly constructed.
- Not cotton as advertised; photos misrepresent fabric.
The dresses were poorly constructed. NOT COTTON as advertised.
Looked like potato sacks:UNWEARABLE.pictures on models were totally deceptive. Cheap thin polyester fabric.
Bunchy sewing. Plus the time and travel raised my carbon footprint and all for nothing.
- Deceptive advertising
- Poor quality
- Shipping slow
Preferred solution: Full refund
User's recommendation: DO NOT BUY FROM AIRYS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to return something no packing slip or return mailing label
- No returns.
- Email to Japan company was rejected; phone number is international.
- It won't let me publish the review; total scam.
No way to return anything. In Japan emailed the company but the email was rejected.
Phone number is international. Worthless. Now it won't let me send the review.
This is ridiculous.it days 100
Characters minimum and I'm up to 230 and won't let me publish this review. Total scam.;;bbb;bbbbbyoookkkkoo
User's recommendation: Don't order from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerugbetaling
ontvangen maar geen geld retour nu de zaak ermee ophoud vind ik dat dit eerst moet afgehandeld worden ik heb er n zwaar hoofd inslechte service
- Snelle levering
- Afhandelen van klachten zeer slecht
Preferred solution: Full refund
User's recommendation: service minimaal
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerMy order
I still have not received my order that I placed on November 7th. Over 126 Dollars worth of shirts. I'm still waiting on them.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerHave not received order
I placed order for over 126 dollars on November 7th. I still have not received order. Below is screenshot of it saying processing and my order number
Lynchburg, Virginia
I am trying to change my address
I have never gotten any help or any instructions on how to change my address and Im trying to buy something and you have the wrong address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtorno de pagamento
- Order 0370******** for Naida Gimenez Penas canceled; USD 253.86 was authorized by Carrefour Brazil and accepted by Airydress. Please resolve.
Prezado senhores fiz pedido em 2022/10/27 pedido numero 0370******** em meu nome NAIDA GIMENEZ PENAS no valor de USD$253,86 equivalente em reais R$1.477,87 o qual foi anulado por Airydress no mesmo dia, mas tal montante foi aceito pelo cartão de crédito Carrefour aqui no Brasil e também foi aceito por sua companhia, entrando em contato com o cartão este me pediu para verificar com vocês porque não foi enviado a ele a anulação do pedido. portanto, aguarde a solução do problema, ou me envie o pedido ou o reembolso da quantia paga, atenciosamente NAIDA
- Lindos produtos
- Recebe mas anula venda sem retorno da quantia paga
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtorno de pagamento
- Pedido 2022/10/27 (0370********) cancelado pela Airdress.
- USD$253,86 (R$1.477,87) aceito pelo Carrefour no Brasil; aguarda solução.
Prezado senhores fiz pedido em 2022/10/27 pedido numero 0370******** em meu nome NAIDA GIMENEZ PENAS no valor de USD$253,86 equivalente em reais R$1.477,87 o qual foi anulado por Airdress no mesmo dia, mas tal montante aceito pelo cartão de crédito Carrefour aqui no Brasil e também aceito por sua companhia, entrando em contato com o cartão este eu pedi para verificar com vocês porque não foi enviado a ele a anulação do pedido. portanpara, aguarde a solução do problema, ou me envie o pedido ou o reembolso da quantia paga, atenciosamente NAIDA
- Lindos produtos
- Recebe mas anula venda sem retorno da quantia paga
Preferred solution: Deliver product or service ordered
I have not heard anything about the order I returned and I would like to know what’s happening and if you’re going to credit my account it’s been over a year and a half and haven’t heard anything from
- Returned items over a year and a half ago for wrong size and stretched sandal strap.
- They were going to look into it, but no update since.
Ordered some things from you guys but they were wrong size or the strap on the sandal was too stretched out I asked your customer service they said to return it they gave me an address I sent it to you over a year and a half I called about six months ago they were going to look into it and I havent heard anything my number is 949-532-**** please let me know
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon’t, just don’t get involved with this company. Shoddy goods and so hard to return items, and not always the full money back. The chat goes straight to an electronic company. Had to keep goods!
- Opened parcel; striped cotton top shed bits; return slip inside.
- Coloured stitching shows on the cream; seams bunch and neck is tight.
Opened parcel. Ordered a light cotton striped top.
Bits of cotton came out. Looked at shoulder seams. Coloured cotton stitching showing through onto cream cotton body. Ends of seams were bunched.
Could just about get my head through the neck hole with difficulty. Tried to get the address to send it back on their app and the return slip inside the parcel. No heading for accounts, returns etc. Opened chat and it was an electronic firm I would have been talking to.
Read one ladys review and decided I didnt want to carry on with this clothes firm as you may not even get a full refund and have to pay for sending it back. So loss of time, energy and money all for worthless, shoddy goods.
User's recommendation: Please don’t entertain this shoddy firm.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn/refund
- Dresses don't fit and colors are off.
- They want guidance under the 100% satisfaction guarantee.
- A USA size chart is needed and sizes didn't match.
After receiving I find these dresses don't fit and colors are off. How do I proceed?
Policy says 100% satisfaction guaranteed. They need to have a USA size chart.
According to the sizes provided they didn't match. Disappointed.
- Size match
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder I returned getting the run around for a replacement dress was to small
- Dress was sent back, replacement not received after a month, user is not happy.
- Post office receipt exists and is visible in their computer.
Sent the dress back i been emailing and getting a run around for a replacement dress this has been going on for a month I have the post office receipt of the return and customer service said they see it in there computer and no tell me do this . My rating is something Im not happy doing now but will do it .
- Easyto order
- Very slow service and defective merchandise
Preferred solution: Full refund
User's recommendation: We’ll see
Oklahoma City, Oklahoma
Returned
- I returned all dresses on 4/8/21 because they were too big and sent them within a week.
- No acknowledgement was received; the return was $141.89.
I returned on 4/8/21 I returned all the dresses that were sent to me because they were to big. I sent them within a week from getting them.
I never got acknowledgement that I ever sent them back.
It was for $141.89. I can't even find a phone number for you all internet says it's
User's recommendation: Do not buy from them. One time everything fits & it’s great but if you are returning that’s a whole different ball game. I tried for over a year to dispute my charges but ended up paying it. Not fun paying for dresses you don’t have.
London, England
No Contact with customer service
- Two dresses are too small and need returning.
- No response after contacting support.
- Holiday means the 14-day return window would expire on return.
Contacted them day order received as dresses too small need to return no one got back to me so dresses still here can't send back as just off for hols so by time I return the 14 day return period will be well expired so I guess I am stuck with 2 dresses that don't fit .Totally P...d off ,NOnDo
Grand Blanc, Michigan
Lack of Communication
I have attempted at least 6 times to contact your office via email and chat please contact me with information regarding returning items . Thank you.
Airydress
Airydress is an online store that specializes in women’s clothes and shoes.
Airydress has a wide collection of clothes and shoes for customers to choose from. On Pissedconsumer.com, there are Airydress complaints about shipping delays, missing orders, difficulty returning, and getting refunds.
According to the Airydress shipping policy, items take 7-30 days to be delivered with the standard shipping option. Customers can choose expedited shipping with a 3-6 days delivery. Orders take up to 7 days to be processed before being shipped.
The Airydress return policy stipulates that you can return items within 14 days of delivery. Get in touch with the Airydress customer service by email to initiate a return. Provide your reason for returning and images of the items you are returning.
Airydress processes refunds within 24hours of receiving the returned items. Refunds are made to the original payment method and take 2-30 days to reflect in your account.
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